This is a guest blog post from HKPolyU’s Knowledge Management and Big Data in Business course team.
Just how far can a MOOC go to ignite someone’s passion for learning?
The answer is at least half way around the world. Captain Hicham El Filali of the Royal Air Maroc in Morocco was looking for some “clarifications” on the concept of knowledge audit, which was introduced in the course Knowledge Management and Big Data in Business, so he flew from Casablanca to Hong Kong in quest of the needed knowledge from Professor Eric Tsui of The Hong Kong Polytechnic University (PolyU). Prior to arriving in Hong Kong, Captain El Filali did not make any contact with the PolyU MOOC team; no email, no phone, nothing whatsoever. So, as you can imagine, PolyU was both surprised and touched at Captain Hicham El Filali’s arrival.
Enhancing the quality of MOOCs has become a prevalent topic in online learning. It is obvious that MOOCs are not just delivering education and knowledge online, but are indeed connecting networks of knowledge. These networks, which include people, knowledge assets and relationships, are pivotal to supporting learning under the connectivist paradigm, which subscribes to the principle that “knowledge resides in the network.” A MOOC provides the basic framework for knowledge and expertise to be discovered, sourced and transferred over a massively connected network that stretches across the entire globe. And so, a learner like Captain El Filali, is therefore given the opportunity to acquire knowledge from any areas in the network, not just from the instructor, and that’s exactly what he did.
During his stay in Hong Kong, Captain El Filali had several in depth discussions on the topics of knowledge audit, knowledge elicitation and knowledge bases with Professor Tsui and other members of the team. He even shared his course learning experience in Knowledge Management and Big Data in Business with other potential learners. Through talking with learners and the team, Captain El Filali became enlightened with many additional sources to further his knowledge. For example, he learned more about knowledge audit, a methodical process that helps to prioritize knowledge assets, reveal tacit and critical knowledge, and identify key personnel involved in the knowledge flow. It is especially useful for supporting contingency planning as well as for singling out critical knowledge for retention and transfer e.g. to reduce knowledge loss associated with the baby boomers retirement syndrome which is affecting organizations worldwide. From learning more about this concept, Captain El Filali left his trip with a plan in place to conduct his own knowledge audit with the engineering services team at the Royal Air Maroc.
See how far your passion for learning can go in the upcoming run of Knowledge Management and Big Data in Business, designed by the Knowledge Management and Innovation Centre in the Department of Industrial and Systems Engineering of HKPolyU, starting February 23. Capitalizing on experience gained from the first course, the second course comes with improved pedagogy, more case studies, and new topics on semantic technologies. Also, in this run the course will also crowdsource knowledge management case studies worldwide as well as illustrate how to consolidate knowledge management initiatives to produce a high level roadmap during one of the live sessions.
We hope you will join us in Knowledge Management and Big Data in Business and become “part of the network”.