This is a guest blog post from the IIMB’s Introduction to Operations Management course team.
What do you think when you hear the term ‘operations management’?
Do you see production shop floors, hospitals, hotels and airports? In reality, operations management (OM) is the core of any manufacturing and service organization – big or small. OM is the back bone of industries like automobile, petro-chemicals, garments, aviation, software, restaurants, specialty hospitals, construction, banks, retail stores, etc.
It is a systematic approach to addressing issues in the transformation process that converts inputs to useful, revenue generating outputs.
Every organization wants to deliver the highest quality product or service to its customers at the highest level of efficiency. According to management thinker and businessman Philip Crosby, “quality is free!” But, haven’t we all seen good quality products or services more?
High levels of quality at low levels of cost can only be achieved through efficient operations management. That’s why organizations everywhere are refining their own management practices for day-to-day operations. Operations managers perform a vital role in the areas of capacity planning, supply chain management, logistics, inventory management, productivity improvement methods, performance measures, lean management, total quality management, process improvements, sourcing strategies, sustainability, and more.
Whether you work in mining, healthcare, real estate, automation, automobile, banking, information technology, marketing, railways, entrepreneurship, or hotel & food service industry, you can use key operations management principles to reduce costs, improve service levels and maximize revenue.
Operations Management, part of IIMB’s Business Management MicroMasters, will equip you with the right tools, techniques and skills to estimate, compute, analyze and configure key elements of operations management. All management begins with planning – enroll now and transform your business into a high-quality, low-cost, productive and efficient operation.
Get on a path to a new career or advance your existing one with a MicroMasters program. The 6-course, online MicroMasters in Business Management provides in-depth knowledge of key areas of business including corporate finance, strategic management, operations and more.